PRIVATE-PAY WALK-ON TRANSPORTATION

Ambulatory Transportation on Long Island

AccessWay Patient Mobility provides safe, reliable, and compassionate transportation for passengers who can walk independently or with limited assistance. We serve older adults and ambulatory passengers throughout Nassau and Suffolk Counties for medical appointments, dialysis, rehabilitation, hospital visits, airport travel, family visits, and other important destinations.

Designed for Passengers Who Can Walk

  • Independent walkers
  • Passengers using a cane
  • Passengers using a walker
  • Older adults needing extra time
  • Passengers requiring door-to-door guidance
  • Family members accompanying the passenger

WHO WE SERVE

Who Is Ambulatory Transportation For?

Ambulatory transportation is intended for passengers who can enter and exit the vehicle without remaining seated in a wheelchair. Passengers may walk independently or use a cane, walker, or similar mobility aid.

This service is commonly used by older adults, rehabilitation patients, dialysis patients, individuals attending medical appointments, passengers recovering from an illness or procedure, and anyone who needs dependable transportation with additional patience and personal attention.

Common Passenger Needs

  • Extra time entering or exiting the vehicle
  • Assistance carrying a cane or walker
  • Guidance from the building entrance
  • Help locating the correct medical entrance
  • Coordination with a caregiver or facility
  • Reliable pickup after an appointment

PASSENGER ACCOMMODATIONS

Transportation for Passengers Using Canes and Walkers

Independent Walkers

Transportation is available for passengers who can safely walk between the building entrance and the vehicle without physical lifting or medical assistance.

Cane Users

Passengers using a cane may receive additional time and guidance while entering, exiting, and walking to the pickup or destination entrance.

Walker Users

Foldable walkers and similar mobility aids may be transported when their size and storage requirements are confirmed during booking.

Important: Passengers must be able to safely board and exit the vehicle without being physically lifted by the driver. Mobility equipment, walking ability, stairs, pickup conditions, and assistance needs should be explained when requesting the trip.

PERSONALIZED ASSISTANCE

Compassionate Door-to-Door Transportation

AccessWay provides assistance from the pickup entrance to the vehicle and from the vehicle to the destination entrance when the route is safe and accessible.

We allow passengers additional time to walk, enter, and exit the vehicle without being rushed. Trip details may also be coordinated with family members, caregivers, medical offices, hospitals, rehabilitation facilities, and other authorized contacts.

Assistance May Include

  • Guidance from the pickup entrance
  • Extra boarding and unloading time
  • Storage of a foldable cane or walker
  • Help identifying the destination entrance
  • Coordination with family or facility staff
  • Confirmation of scheduled return pickup

AccessWay provides transportation and mobility assistance. Drivers do not provide medical treatment, clinical supervision, physical lifting, or hands-on personal care.

COMMON TRIP TYPES

Ambulatory Transportation for Medical and Personal Travel

Doctor and specialist appointments
Dialysis treatments
Physical and occupational therapy
Rehabilitation programs
Hospital visits and follow-up care
Outpatient procedures
Imaging and diagnostic centers
Assisted living communities
Airport transportation
Family visits and social events

MEDICAL APPOINTMENT TRANSPORTATION

Reliable Rides to Healthcare Facilities

Hospital Visits

Transportation may be arranged for hospital appointments, follow-up care, diagnostic testing, family visits, and eligible discharge trips.

Recurring Treatments

Advance scheduling may be available for recurring dialysis, physical therapy, rehabilitation, or specialist appointments.

Scheduled Return Trips

Round-trip transportation, scheduled return pickups, and certain waiting arrangements may be available when confirmed in advance.

Passengers discharged after sedation, anesthesia, or certain outpatient procedures may require an authorized responsible adult or other arrangements determined by the discharging facility. These requirements should be confirmed before booking.

NASSAU & SUFFOLK COUNTIES

Ambulatory Transportation Throughout Long Island

Suffolk County

Serving Dix Hills, Huntington, Huntington Station, Melville, Commack, Smithtown, Hauppauge, East Northport, Northport, and surrounding Suffolk County communities.

View Suffolk County Coverage →

Nassau County

Serving Plainview, Syosset, Garden City, Mineola, Hicksville, Westbury, Woodbury, Jericho, Manhasset, Port Washington, Roslyn, Glen Cove, New Hyde Park, and surrounding Nassau communities.

View Nassau County Coverage →

SIMPLE PRIVATE-PAY BOOKING

How to Schedule Ambulatory Transportation

1

Submit Trip Details

Provide the pickup address, destination, appointment time, return details, walking ability, mobility aids, and passenger needs.

2

Receive a Quote

We review trip distance, timing, passenger requirements, wait time, additional passengers, tolls, and service availability.

3

Confirm and Pay

Once the trip details and fare are accepted, payment confirms the reservation.

Advance Scheduling Is Recommended

Reservations should be made as early as possible, particularly for early appointments, hospital pickups, recurring trips, airport transportation, appointments requiring a scheduled return, or rides involving additional passengers. Same-day service is subject to availability.

DIRECT BOOKING

Private-Pay Ambulatory Transportation

AccessWay Patient Mobility currently provides private-pay transportation. Individuals, families, caregivers, healthcare facilities, and organizations may request transportation directly.

Pricing is based on trip distance, passenger needs, wait time, additional passengers, tolls, scheduling requirements, and other trip-specific factors.

Learn About Private Pay

FREQUENTLY ASKED QUESTIONS

Ambulatory Transportation FAQs

What does ambulatory transportation mean?

Ambulatory transportation is for passengers who can walk and enter or exit the vehicle without remaining seated in a wheelchair. The passenger may walk independently or use a cane or walker.

Can you transport a passenger who uses a walker?

Yes, when the passenger can safely enter and exit the vehicle and the walker can be stored securely. The walker’s size and passenger’s assistance needs should be confirmed during booking.

Can a family member ride with the passenger?

Yes, additional passengers may ride when seating is available and the arrangement is confirmed in advance. Additional-passenger charges may apply.

Do you provide round-trip transportation?

Yes. One-way trips, round trips, scheduled return pickups, and certain waiting arrangements may be available.

Can you pick someone up after a hospital discharge?

Hospital discharge transportation may be available when the passenger is medically cleared, can safely travel in the vehicle, and all discharge requirements are confirmed in advance.

Can you provide recurring transportation?

Recurring transportation may be arranged for dialysis, rehabilitation, physical therapy, and other regularly scheduled appointments, subject to availability.

Do you accept Medicaid or insurance?

AccessWay currently provides private-pay transportation. The fare and payment arrangements are confirmed before the reservation is completed.

Ready to Schedule Ambulatory Transportation?

Contact AccessWay Patient Mobility to request a private-pay quote, confirm availability, or schedule dependable walk-on transportation throughout Nassau and Suffolk Counties.