DIRECT-BOOKING TRANSPORTATION
Private-Pay Wheelchair & Medical Transportation on Long Island
AccessWay Patient Mobility provides dependable private-pay wheelchair-accessible, ambulatory, senior, and non-emergency transportation throughout Nassau and Suffolk Counties.
Passengers, families, caregivers, healthcare facilities, senior communities, and organizations may request transportation directly without relying on Medicaid transportation authorization.
Simple Direct Booking
- Request transportation directly
- Receive a trip-specific quote
- Wheelchair and ambulatory passengers
- One-way and round-trip transportation
- Recurring rides may be available
- Secure payment confirms the reservation
HOW PRIVATE PAY WORKS
What Is Private-Pay Transportation?
Private-pay transportation means the passenger, family member, caregiver, healthcare facility, organization, or another authorized party arranges and pays for the trip directly.
The reservation is not dependent on Medicaid approval, insurance authorization, transportation-broker assignment, or a government transportation program.
This gives the booking party greater control over the requested date, pickup time, destination, return arrangements, passenger accommodations, and communication.
Private Pay May Be Appropriate When
- A ride is not covered by insurance
- Medicaid transportation is unavailable
- A family wants to arrange transportation directly
- A passenger needs a specific pickup time
- The trip is personal rather than medical
- A healthcare facility needs dependable transportation
TRANSPORTATION OPTIONS
Private-Pay Services Available
Wheelchair Transportation
Transportation for manual and power wheelchair passengers, including lift boarding and wheelchair securement.
View Service →Ambulatory Transportation
Transportation for passengers who can walk independently or with limited assistance.
View Service →Senior Transportation
Respectful transportation for older adults who value additional time, patience, and personal attention.
View Service →Dialysis Transportation
One-time and recurring transportation for dialysis appointments, subject to scheduling availability.
View Service →Hospital Discharge Transportation
Transportation home or to rehabilitation, assisted living, skilled nursing, or another approved destination after discharge.
View Service →Rehabilitation Transportation
Transportation for physical therapy, occupational therapy, rehabilitation, and recurring treatment appointments.
View Service →Airport Transportation
Accessible transportation for wheelchair users, seniors, ambulatory travelers, families, and caregivers.
View Service →Companion & Family Transportation
Transportation for family visits, religious services, weddings, funerals, celebrations, and social activities.
View Service →Bariatric Transportation
Transportation for passengers requiring additional space and mobility accommodations, subject to vehicle capacity.
View Service →WHO CAN ARRANGE A RIDE?
Transportation Can Be Booked on Behalf of a Passenger
Passengers
Individuals may request and pay for their own transportation directly.
Families & Caregivers
A family member, caregiver, or authorized representative may arrange transportation for a loved one.
Healthcare Facilities
Hospitals, rehabilitation centers, dialysis centers, medical offices, and other facilities may request transportation.
Senior Communities
Assisted living, independent living, skilled nursing, and senior communities may coordinate passenger transportation.
TRIP-SPECIFIC PRICING
How Private-Pay Fares Are Determined
Each ride is reviewed individually. The quoted fare depends on the complete trip details and the resources required to provide the service safely and reliably.
Trip Distance
Pickup location, destination, return route, mileage, tolls, and travel time are considered.
Passenger Needs
Wheelchair type, mobility equipment, assistance requirements, and passenger accommodations affect trip planning.
Scheduling
Appointment time, pickup window, early or late service, recurring trips, and advance notice may affect availability.
Additional Time
Waiting time, hospital delays, airport delays, multiple stops, or a flexible return may affect the final fare.
QUOTE INFORMATION
Details That May Affect Your Transportation Quote
Providing complete information helps AccessWay evaluate the trip accurately and reduce the likelihood of delays or unexpected changes.
The initial quote is based on the information supplied by the booking party. Material changes to the trip may require an updated fare.
Pricing Factors May Include
- One-way or round-trip transportation
- Total mileage and travel time
- Wheelchair or mobility requirements
- Waiting time or flexible return pickup
- Additional passengers or stops
- Tolls, parking, and airport access
- Early-morning or late-evening scheduling
- Last-minute or same-day availability
SIMPLE RESERVATION PROCESS
How to Book Private-Pay Transportation
Submit the Trip Request
Provide the passenger, pickup address, destination, date, time, return plan, mobility needs, and contact information.
Receive Availability and Fare
AccessWay reviews the trip requirements and provides service availability and a private-pay quote.
Review the Details
Confirm the passenger accommodations, pickup instructions, destination, timing, return arrangements, and quoted fare.
Complete Payment
Payment through the approved payment method confirms the reservation and scheduled service.
Advance Scheduling Is Recommended
Wheelchair trips, hospital discharges, recurring transportation, airport service, early appointments, weekend rides, and trips with additional passengers should be requested as early as possible. Same-day transportation is subject to availability.
BEFORE REQUESTING A QUOTE
Information We Need to Review Your Trip
RESERVATION PAYMENT
Payment Confirms the Scheduled Ride
Once the trip details and fare are accepted, AccessWay provides the approved payment instructions or payment link.
The reservation is confirmed after payment is successfully completed unless different written arrangements have been approved.
Before Paying, Confirm
- Passenger name
- Service date and pickup time
- Pickup and destination addresses
- Mobility requirements
- One-way or round-trip service
- Return time or waiting arrangement
- Total quoted fare
TRIP CHANGES
Schedule Changes, Delays, and Cancellations
Schedule Changes
Contact AccessWay as soon as possible when the pickup time, appointment, destination, passenger needs, or return plan changes.
Unexpected Delays
Hospital, medical, airport, event, or appointment delays may affect waiting time, availability, and pricing.
Cancellations
Cancellation terms depend on the confirmed reservation and the timing of the cancellation. Review the terms provided with the quote or payment request.
NASSAU & SUFFOLK COUNTIES
Private-Pay Transportation Across Long Island
Suffolk County
Serving Dix Hills, Huntington, Huntington Station, Melville, Commack, Smithtown, Hauppauge, East Northport, Northport, and surrounding Suffolk County communities.
View Suffolk County Coverage →Nassau County
Serving Plainview, Syosset, Garden City, Mineola, Hicksville, Westbury, Woodbury, Jericho, Manhasset, Port Washington, Roslyn, Glen Cove, New Hyde Park, and surrounding Nassau County communities.
View Nassau County Coverage →FREQUENTLY ASKED QUESTIONS
Private-Pay Transportation FAQs
What does private-pay transportation mean?
Private-pay transportation means the passenger, family, facility, caregiver, organization, or another party books and pays for the ride directly rather than using Medicaid or an insurance transportation benefit.
Can a family member book and pay for the ride?
Yes. A family member, caregiver, facility, or authorized representative may request and pay for transportation on behalf of the passenger.
How much does private-pay transportation cost?
Pricing depends on trip distance, passenger and mobility needs, timing, waiting, additional passengers, tolls, parking, and other trip-specific requirements. Submit the complete trip details to receive a quote.
Do you provide wheelchair transportation?
Yes. Transportation may be available for manual and power wheelchair users when the wheelchair meets the vehicle’s lift, weight, floor-space, and securement requirements.
Can I schedule recurring transportation?
Recurring rides may be arranged for dialysis, physical therapy, rehabilitation, and other regularly scheduled appointments, subject to vehicle and schedule availability.
Do you provide round-trip transportation?
Yes. One-way, round-trip, scheduled return, and certain waiting arrangements may be available when confirmed in advance.
When is the reservation confirmed?
Unless different arrangements are approved, the reservation is confirmed after the trip details, fare, and payment are completed.
Do you bill Medicaid or insurance?
AccessWay currently provides private-pay transportation. The passenger or booking party pays AccessWay directly for the confirmed trip.
Can a healthcare facility request transportation?
Yes. Hospitals, medical offices, dialysis centers, rehabilitation centers, senior communities, and other organizations may request transportation for a passenger.
Is same-day transportation available?
Same-day transportation may be available depending on the requested time, passenger needs, trip distance, driver schedule, and vehicle availability.
Request a Private-Pay Transportation Quote
Submit the passenger, pickup, destination, appointment, mobility, and return-trip information. AccessWay Patient Mobility will review the request and confirm service availability and pricing.