PRIVATE-PAY PERSONAL TRANSPORTATION
Companion & Family Transportation on Long Island
AccessWay Patient Mobility provides safe, dependable, and compassionate transportation for wheelchair users, older adults, ambulatory passengers, and individuals using canes, walkers, or other mobility aids who want to attend family, social, religious, and community activities.
We help passengers throughout Nassau and Suffolk Counties stay connected to the people, places, and occasions that matter most.
Transportation for Life Beyond Medical Appointments
- Family visits and gatherings
- Weddings, birthdays, and anniversaries
- Funerals and memorial services
- Religious and community events
- Holiday celebrations
- Accessible transportation with family companions
WHO WE SERVE
Helping Passengers Stay Connected
Companion and family transportation is for passengers who need accessible or assisted transportation for personal trips that are not limited to medical care.
The service may be especially helpful for older adults, wheelchair users, people who no longer drive, rehabilitation patients, residents of senior communities, and individuals whose family members cannot safely transport them in a standard vehicle.
Common Passenger Needs
- Wheelchair-accessible transportation
- Extra boarding and unloading time
- Assistance using a cane or walker
- Transportation with a family member or caregiver
- Scheduled return transportation
- Door-to-door guidance
PERSONAL & SOCIAL TRIPS
Transportation for Important Family Occasions
Birthdays & Celebrations
Accessible transportation may be arranged for birthdays, anniversaries, holiday gatherings, retirement parties, and other celebrations.
Weddings & Graduations
Help a loved one attend a wedding, graduation, family ceremony, or other milestone event with transportation suited to their mobility needs.
Funerals & Memorials
Respectful transportation may be scheduled for funerals, wakes, memorial services, and family gatherings during difficult times.
Religious Services
Transportation may be arranged for worship services, religious ceremonies, holiday observances, and faith-based community events.
Family Visits
Passengers may schedule rides to visit children, grandchildren, relatives, friends, or loved ones at a private residence or care facility.
Community & Social Events
Transportation may be available for senior programs, community activities, cultural events, dining, and other personal outings.
PASSENGER ACCOMMODATIONS
Wheelchair, Senior, and Ambulatory Transportation
Wheelchair Passengers
Transportation may be provided for passengers using manual and power wheelchairs, subject to wheelchair dimensions, combined weight, lift capacity, floor space, and securement requirements.
Ambulatory Passengers
Passengers who can walk independently or with limited assistance may receive extra time and guidance while entering, exiting, and walking between the vehicle and building entrance.
Cane and Walker Users
Foldable canes, walkers, and similar mobility aids may be transported when their size and storage requirements are confirmed during booking.
TRAVEL TOGETHER
Family Members and Caregivers May Ride Along
Confirm the Passenger Count
Tell us how many family members, caregivers, or companions will travel with the primary passenger.
Review Seating Availability
Additional passengers may ride when appropriate seating remains available after wheelchair and mobility accommodations are planned.
Plan for Equipment and Belongings
Mobility aids, personal bags, gifts, folding equipment, and other items must fit safely without blocking exits or securement areas.
Confirm the Return Trip
Return pickup details should be arranged in advance whenever possible, especially for time-sensitive events.
Additional-passenger charges may apply. AccessWay provides transportation and mobility assistance but does not provide personal attendant care, medical supervision, childcare, or event chaperone services.
COMPASSIONATE ASSISTANCE
Respectful Door-to-Door Transportation
Passengers may receive assistance from the pickup entrance to the vehicle and from the vehicle to the destination entrance when the route is safe and accessible.
We allow reasonable time for boarding, unloading, wheelchair securement, and walking. Families can also provide entrance, contact, parking, and event instructions before the trip.
Assistance May Include
- Guidance from the building entrance
- Wheelchair lift boarding and unloading
- Wheelchair and passenger securement
- Storage of a foldable cane or walker
- Assistance to the destination entrance
- Coordination with an authorized family contact
AccessWay drivers do not lift or carry passengers, provide medical treatment, enter private residences to perform personal care, or remain with passengers as an attendant during an event.
FAMILY COORDINATION
A Family Member Can Arrange the Ride
A relative, caregiver, senior community, healthcare facility, or authorized representative may request transportation on behalf of the passenger.
The booking party should provide clear instructions concerning the passenger’s mobility, pickup entrance, destination contact, event time, expected return time, and any accompanying passengers.
Helpful Booking Details
- Passenger name and phone number
- Pickup and destination addresses
- Event start and expected end time
- Mobility equipment and assistance needs
- Total number of passengers
- Family or destination contact information
ROUND-TRIP TRANSPORTATION
Planning the Ride Home
Scheduled Return
A specific return time may be scheduled when the event or visit has a known end time.
Flexible Event Timing
When an event may run late, discuss the expected time range and available return options before confirming the trip.
Pickup Communication
The passenger or authorized contact should be reachable and ready at the agreed pickup location.
COMMON DESTINATIONS
Transportation for Personal and Family Activities
NASSAU & SUFFOLK COUNTIES
Companion and Family Transportation Across Long Island
Suffolk County
Serving Dix Hills, Huntington, Huntington Station, Melville, Commack, Smithtown, Hauppauge, East Northport, Northport, and surrounding Suffolk County communities.
View Suffolk County Coverage →Nassau County
Serving Plainview, Syosset, Garden City, Mineola, Hicksville, Westbury, Woodbury, Jericho, Manhasset, Port Washington, Roslyn, Glen Cove, New Hyde Park, and surrounding Nassau County communities.
View Nassau County Coverage →SIMPLE PRIVATE-PAY BOOKING
How to Schedule Companion or Family Transportation
Submit the Trip Details
Provide the pickup address, destination, event time, return plan, mobility requirements, and total number of passengers.
Receive Availability and Fare
We review trip distance, timing, passenger needs, equipment, additional passengers, waiting time, tolls, and availability.
Confirm and Pay
Once the trip details and fare are accepted, payment confirms the reservation.
Advance Scheduling Is Recommended
Weddings, funerals, holidays, religious services, weekend events, evening transportation, wheelchair trips, and rides involving multiple passengers should be reserved as early as possible.
DIRECT BOOKING
Private-Pay Companion and Family Transportation
AccessWay Patient Mobility currently provides private-pay transportation. Passengers, family members, caregivers, senior communities, healthcare facilities, and organizations may request and pay for transportation directly.
Pricing is based on trip distance, passenger and mobility needs, additional passengers, wait time, tolls, scheduling requirements, and other trip-specific factors.
FREQUENTLY ASKED QUESTIONS
Companion and Family Transportation FAQs
Do you provide transportation for non-medical trips?
Yes. Transportation may be arranged for family visits, religious services, weddings, funerals, graduations, social events, holiday gatherings, and other personal destinations.
Can a family member book the ride?
Yes. A family member, caregiver, facility, senior community, or authorized representative may request and pay for transportation on behalf of the passenger.
Can family members ride with the passenger?
Yes, when sufficient seating and vehicle capacity are available. Every additional passenger should be confirmed in advance, and additional-passenger charges may apply.
Can you transport a wheelchair passenger to a family event?
Yes, when the wheelchair meets the vehicle’s lift, weight, floor-space, and securement requirements and the pickup and destination are safely accessible.
Do you stay with the passenger during the event?
No. AccessWay provides transportation and mobility assistance but does not provide personal attendant, event companion, childcare, medical supervision, or chaperone services.
Can I schedule a return ride after the event?
Yes. A scheduled return time may be arranged in advance. Event delays, changed pickup times, or last-minute requests may affect availability and pricing.
How early should I reserve transportation?
Booking as early as possible is recommended, particularly for weekends, holidays, weddings, funerals, evening events, wheelchair transportation, and trips involving multiple passengers.
Do you accept Medicaid or insurance?
AccessWay currently provides private-pay transportation. The fare and payment arrangement are confirmed before the reservation is completed.
Ready to Plan Transportation for Your Loved One?
Contact AccessWay Patient Mobility to request a private-pay quote, confirm availability, or schedule safe companion and family transportation throughout Nassau and Suffolk Counties.